About Jamie

I work with leaders and their teams on what and how they communicate.

With a background in marketing (Shell, GSK, Ford, Reuters), I have specialised for 15 years  in organisations. I have know-how in three related areas: 

1. Leadership communications – helping senior people nail the most compelling arguments and find their own voice – via blogs, op-eds, speeches, and debates at conferences like the World Economic Forum’s event at Davos. Clients have included executives at Kingfisher, Heidrick & Struggles, Shire Pharmaceuticals, London University.

2. Leadership capability – Includes coaching and training to help build more nimble organisations that can tolerate uncertainty. Formative experiences include Shell and a London/Beijing marketing agency where my part was to build a strong culture. Sounds like tosh, but many still say it was the best time of their career. Projects include Saudi Aramco, the International Red Cross and London University.

3. Research – I carry out linguistic research inside organisations that delivers insights into how they ‘talk to themselves’. It allows them to see how their habits of language actually shape the way they work: how they collaborate, how they make decisions, if there’s room for dissent, whether the rhetoric is borne out day to day.

My own research is about paradoxes in organisations and how their leaders deal with them. Often senior people need to make choices between options. Increasingly they should not choose because they face options that are equally important (like growth vs sustainability, developing customers vs developing staff, short vs long term priorities). There’s less research than you might think about how to perform this juggling act well. I present papers at conferences, and recently helped to write the CEO Report, launched at Davos – an in-depth study on how 150 global CEOs see their role in a less predictable, messier world. I also teach on master’s programmes at Birkbeck, University of London and the Royal College of Physicians.

I speak English and French and have two passports, British and Canadian.